RETURN POLICY - All items may be returned within 30 days of delivery. Items must be in original packaging and in a like "NEW" resellable condition with no damage to the finish or hardware or packaging.
Our return policy closely follows the manufacture set policy for that particular product. If the manufacture will accept the return from us then we can accept it from you.
Refunds are contingent upon inspection of item(s) once we receive it. There is a 20 PERCENT restocking fee for returned items that are not being exchanged and are not damaged. NO EXCEPTIONS! Again you MUST contact us within 30 days if you intend to return ANY item back to our store for prior return approval.
Items returned to us AFTER 30 days and WITHOUT prior return approval will NOT be refunded. If you then wish us to return the item back to you we will have to bill you for shipping.
FOREIGN ORDERS - Any order that exceeds the continental US boarders is considered as a FOREIGN ORDER. We will NOT be responsible for ANY return shipping for ANY reason on any foreign orders. The customer is responsible ALL return shipping cost involved to include shipping insurance. We highly recommend all return shipments be insured to the cash value of the item being shipped as if it is damaged due to shipping a refund will NOT be issued and you must then contact the shipper for compensation. Customer must receive prior approval before shipping a return. Returns that have NOT been approved will experience delays and possible refusal. If return is refused customer is responsible for all/any return shipping fees.
If you are having difficulty with an product purchased off our site please contact us, in many cases we can help you with the install or help figure out how to fix the problem over the phone without the need to return it. In the end we are here to help your performance quest to be a positive experience and if a return is necessary then we want it to be a good experience.
DO NOT return items to our address without approval. Return address may depend on the product in question and nearest manufacture warehouse.
If you have any questions please feel free to contact us.
SPEED SAFE, NICK
817 800 7760